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FAQ

How do I know which size to order?

Detailed size information is available on our product website. If you need further assistance, our customer support team is ready to help you find the perfect fit.

How long does shipping take?

Delivery takes 2-3 days, while custom-made eyewear requires 10 days.

How can I request a refund?

Go to ‘My Profile’ and access ‘My Orders.’ Click on ‘Request a Refund,’ and the process will be completed within 3 business days. Please note that exchanges and refunds are available within one week of purchase.